FAQ

HOW LONG DOES THE MANUFACTURING AND INSTALLATION PROCESS TAKE FOR ALUMINIUM AND GLASS PRODUCTS?

Shower screens can take between 5 to 7 working days from initial measurement to installation. Manufacturing and installing windows and doors can take up to three weeks from start to finish.

WHAT STEPS ARE INVOLVED IN QUOTING A PROJECT?

The Chelsea Aluminium team can provide an approximate quote for projects based on plans or email correspondence.  However, all prices are subject to change upon a site inspection which must be conducted before a project commences.

IS IT POSSIBLE TO PURCHASE THE PRODUCTS ONLY (WITHOUT INSTALLATION)?

Yes, Chelsea Aluminium can supply products only.

WHAT LOCATIONS DOES CHELSEA ALUMINIUM SERVICE?

Chelsea Aluminium service the Perth metropolitan area only. If you are unsure if your location is covered by this area, please don't hesitate to contact the team.

CAN CHELSEA ALUMINIUM ALSO HELP ME TO DESIGN MY NEW SHOWER SCREEN / BATHROOM RENOVATION FROM SCRATCH?

Yes, Chelsea Aluminium are able to provide design assistance for some projects but will transfer the customer to an experienced bathroom renovator if required.

HOW CAN I BE SURE THAT I RECEIVE GOOD VALUE FOR MY MONEY FOR MY SHOWER SCREEN REQUIREMENTS?

A) Is the shower screen manufacturer part of a huge chain of glass businesses?
If so, you might want to shop around a bit more as often you might find that smaller specialised operators can offer better quality shower screen products, personalised service and a professional finish. This is due to the fact that smaller operators take on less projects every year, thereby eliminating the ‘Mill’ effect and allowing more time to be dedicated to your project.

B) Can I receive a reference from past customers?
If you have had bad experiences with trades in the past, we understand that it gives you added confidence to hear from previous customers. Please refer to the Testimonials section of our website for feedback and comments from our past customers.

C) Are quality materials used?
Chelsea Aluminium use the best materials available on the market for all projects undertaken. This includes fixtures, fittings, adhesives, sealers and more.

WHAT DO I NEED TO DO TO ASCERTAIN THAT PERFECT SHOWER SCREEN FITTING IS TAKEN CARE OF?

A) Ensure you have professional shower screen measurements. We often see bathroom projects where the shower panels and sliding screens have not been fitted properly. At Chelsea Aluminium we believe that the ‘near enough is good enough’ attitude is not acceptable.

B) Match your bathroom mirrors and shower screen frame colours to ensure that the overall look of your project or renovation is professional and elegant, we suggest that you use the same materials and shapes for all elements.

C) Don't underestimate the importance of timing and punctuality.  The reliability and punctuality of a trades person always reflects on the outcome of their work.

D) Give us a call directly to get started with your new shower screen project.  Please don’t hesitate to contact us if you have any further questions concerning your new shower screen, bathroom renovation or creation project. We would be happy to help.